Privacy Policy

younglausmalls Privacy Policy

At younglausmalls, we highly value the protection of your personal information and are committed to safeguarding the security and confidentiality of the information you provide to us during your shopping experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (younglausmalls) to purchase stylish and comfortable sportswear or use our related services. By accessing or using our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Information We Collect

We only collect personal information that is necessary to provide you with our products and services, and we will not collect information beyond the scope of business needs without your consent. The collected information mainly includes the following categories:

1.1 Information You Provide Voluntarily

When you register an account, place an order, consult customer service, or apply for custom-made fitness apparel on our website, you may need to provide us with the following information:
  • Basic personal information: Name, contact phone number, email address (such as support@younglausmalls.com for communication), and shipping address;
  • Order-related information: Product selection, size, quantity, customization requirements (such as fabric, color, logo preferences for custom sportswear), payment method, and order amount;
  • Other information: Opinions, suggestions, or complaint details you actively submit to us through customer service channels.

1.2 Information Collected Automatically

When you browse our website or use our services, our system may automatically collect certain non-personal identification information related to your visit, which is used to improve our website operation and service quality, including but not limited to:
  • Website browsing information: Pages you visit, browsing duration, product categories you focus on, and click-through records;
  • Device and network information: Type of device you use (such as mobile phone, computer), operating system version, browser type, and IP address (used only to locate general regional information and ensure network security).

2. Purpose of Information Use

We will use the collected personal information only for the following legitimate purposes and will not use it for other purposes without your explicit consent:
  • To complete transactions and provide after-sales services: Process your orders, arrange product delivery, send order confirmation and logistics tracking information, and handle return, exchange, or quality problem-related matters;
  • To provide customized services: For custom-made fitness apparel, use your provided customization requirements to produce products that meet your needs and inform you of the production progress;
  • To respond to your inquiries and requests: Answer your questions about products, services, orders, and handle your suggestions or complaints;
  • To improve our products and services: Analyze user browsing and shopping habits based on non-personal identification information, optimize website layout, update product categories, and enhance service experience;
  • To ensure account and transaction security: Verify your identity when you log in to your account, detect and prevent abnormal transactions or fraudulent behaviors, and protect your legitimate rights and interests.

3. Protection of Personal Information

We have formulated strict information security management systems and taken a series of technical and management measures to protect your personal information from unauthorized access, use, disclosure, modification, or damage, including but not limited to:
  • Technical protection: Adopt data encryption, access control, and security monitoring technologies to ensure the security of information during transmission and storage;
  • Management protection: Establish a dedicated information security team, clarify the responsibilities of relevant personnel, and conduct regular security training and audits to prevent information leakage caused by human factors;
  • Limitation of access: Only authorized personnel who need to handle your information for work purposes can access your personal information, and they are bound by strict confidentiality obligations. Any violation will be held accountable.
Please note that although we have taken sufficient security measures, no method of information transmission or storage is completely secure. You should also take appropriate measures to protect your personal information, such as not disclosing your account password to others at will.

4. Sharing of Personal Information

We will not actively share your personal information with any third parties. In the following special circumstances, we may share your necessary information with trusted third parties after obtaining your consent or as required by business needs, and we will require such third parties to assume corresponding confidentiality obligations:
  • Logistics service providers: To complete product delivery, we will share your name, shipping address, and contact phone number with our cooperative logistics partners, who will only use this information for logistics and distribution purposes;
  • Payment service providers: To process payment transactions, we will share relevant order and payment information with payment service providers in accordance with regulatory requirements and service agreements, who will strictly protect your information security;
  • Customization service partners: For custom-made fitness apparel, if we need to cooperate with third-party manufacturers to complete production, we will share your customization requirements with them, and they are prohibited from using this information for other purposes.

5. Your Rights Regarding Personal Information

You have the following rights regarding your personal information collected by us, and we will provide corresponding support to help you exercise these rights:
  • Right of access and correction: You can log in to your account on our website to view your personal information (such as account information, order records) and modify incorrect information. If you need help, you can contact our customer service via support@younglausmalls.com;
  • Right of cancellation: If you no longer want to use our services, you can apply to cancel your account through customer service. After confirming your identity, we will complete the account cancellation process for you and delete or anonymize your personal information in accordance with relevant regulations (except for information that needs to be retained for transaction records and other legitimate reasons);
  • Right to withdraw consent: If you previously agreed to us using your personal information for a specific purpose (such as receiving product promotion information), you can withdraw your consent at any time by contacting customer service, and we will stop using your information for that purpose.

6. Retention Period of Personal Information

We will retain your personal information only for the period necessary to achieve the purposes stated in this Privacy Policy and in accordance with reasonable business practices. After the retention period expires, we will take safe measures such as deletion or anonymization of your personal information to ensure that it will not be used for other purposes.
For order-related information, we will retain it for a certain period after the transaction is completed to handle possible after-sales issues and meet transaction record management needs. For other information, we will delete it in a timely manner after the purpose of use is achieved.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time according to changes in business needs, service adjustments, or industry practices. The updated Privacy Policy will be prominently posted on our website, and the update time will be indicated. If you continue to use our services after the update, it means you agree to the content of the updated Privacy Policy.
We recommend that you regularly check this Privacy Policy to understand the latest information about personal information protection.

8. Contact Us

If you have any questions, suggestions, or requests regarding this Privacy Policy or the protection of your personal information, please contact us via the following channel:
Contact Email: support@younglausmalls.com
We will reply to you and handle your related requests in a timely manner after receiving your message.
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