Terms of Purchase

younglausmalls Terms of Purchase

Welcome to younglausmalls, your trusted destination for stylish and comfortable sportswear, including custom-made fitness apparel. These Terms of Purchase (hereinafter referred to as "Terms") govern all transactions conducted through our website (younglausmalls). By placing an order on our website, you confirm that you have read, understood, and agreed to be bound by these Terms. Please review them carefully before making a purchase.

1. Order Placement & Confirmation

When you place an order on our website, you are making a binding offer to purchase the selected sportswear products (including regular and custom-made items) in accordance with these Terms. After you submit your order and complete the payment, our system will send an order confirmation email to the email address you provided, which includes details such as order number, product information, total amount, and shipping address.
Please note that the order confirmation email only indicates that we have received your order and verified the payment information. It does not constitute a formal acceptance of your order. We reserve the right to cancel or reject an order if the product is out of stock, there is an error in product pricing or description, or we are unable to fulfill the order due to other reasonable reasons. In such cases, we will notify you via email and issue a full refund for any payment received.

2. Pricing & Payment

All product prices displayed on our website are quoted in United States Dollars (USD), which is the sole and unified currency for transactions on younglausmalls. The total amount of your order includes the product price and excludes any additional fees (such as customs duties for international shipments, which shall be borne by you as specified in Section 6).
We accept various secure payment methods, including credit cards, debit cards, and major online payment platforms. You agree to provide accurate and valid payment information and authorize us to charge the total order amount using the provided payment method. If the payment is rejected due to insufficient funds, expired payment methods, or other reasons, your order will not be processed until the payment is successfully completed.

3. Shipping & Delivery

We offer global free shipping for all orders, with no minimum purchase requirement. The specific shipping arrangements are as follows:
  • Order processing & shipment time: We will process and ship your order within 1-3 working days after confirming the order information and successful payment. For custom-made fitness apparel, the shipment time remains within 1-3 working days after the customization production is completed (production progress updates will be sent to you via email).
  • Delivery time: The estimated delivery time for all orders (regardless of the shipping destination) is 6-12 working days from the date of shipment. The actual delivery time may be slightly extended due to factors such as logistics company efficiency, customs clearance (for international shipments), or local transportation conditions. Once the order is shipped, we will send a shipping notification email containing the logistics tracking number to help you track the delivery status in real time.

4. Return Policy

We want you to be completely satisfied with your purchase. You may request a return for any sportswear products (including regular and custom-made items) within 60 days from the date of receiving the package, provided that the following conditions are met:
  • The product is unused, unwashed, and in its original condition, with all tags, labels, and original packaging intact;
  • The product has no artificial damage, stains, or signs of wear caused by improper use;
  • You can provide valid proof of purchase, such as the original order number and delivery confirmation email;
  • For custom-made fitness apparel, returns are only accepted if the product has quality defects (e.g., material does not match the agreed specifications, sewing errors) or fails to meet the confirmed customization requirements. Returns due to personal preference changes are not accepted.
To initiate a return, please contact our customer service team via email at support@younglausmalls.com with your order number, product name, and reason for return. Our team will guide you through the return process and provide the designated return address. Please note that you are responsible for ensuring the safe return of the product; we are not liable for any loss or damage during the return shipping process.

5. Refund Policy

After we receive and inspect the returned product (usually within 3-5 working days of receipt), we will verify whether it meets the return conditions. If the return is approved, we will initiate the refund process immediately.
Refunds will be processed using the same payment method you used for the original purchase, and the estimated refund processing time is 5-10 working days. The actual time for the refund to arrive in your account may vary depending on the payment platform or bank processing speed. We will send a refund confirmation email to you once the refund is initiated. If you have not received the refund within the specified time frame, please contact our customer service team for assistance.

6. Customs Duties & Taxes (International Shipments)

For international orders, customs duties, taxes, or other related fees may be incurred in accordance with the regulations of the destination country/region. These fees are the sole responsibility of the customer and will be collected by the local customs or logistics company upon delivery. younglausmalls does not bear any customs-related fees. We recommend that you consult the relevant local customs authorities in advance to understand the applicable regulations and potential fees.

7. Product Information & Availability

We strive to ensure that all product information (including descriptions, images, sizes, and materials) displayed on our website is accurate and up-to-date. However, we do not guarantee that there will be no minor errors in product descriptions or images. If you receive a product that is significantly inconsistent with the website description, please contact our customer service team immediately for a solution (such as return, exchange, or refund).
Product availability is subject to change without notice. If a product you ordered is out of stock after you place the order, we will notify you via email and offer you the option of waiting for restock or receiving a full refund.

8. Contact Us

If you have any questions, concerns, or need further clarification about these Terms of Purchase, please contact our customer service team via email at support@younglausmalls.com. We will respond to your inquiry and provide relevant assistance in a timely manner.
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